We wanted to provide an update on the status of our EU Shop.

Due to unforeseen legal issues that emerged after opening our EU Shop, it is with regret that our EU Shop will be closed until further notice. We cannot disclose specific details at this time but this has impacted our ability to sell locally through our EU website.

We understand that this unexpected disruption is frustrating and apologise sincerely for any inconvenience it may have caused. We know many customers were eagerly anticipating our expansion into Europe.

Please be assured that we are working diligently to address these matters to re-open our EU Shop as soon as possible. These legal proceedings can take time and we have yet to receive a confirmed date of when our EU shop will be back.

Your ongoing support during this time has been immensely appreciated, and we are thankful for the global enthusiasm for Prism Platinum.

For any further queries, please direct them to our support team: support@prismplatinum.com